Gaya APA
Gaspersz,Vincent, . (2007).
Organizational excellence : model strategik menuju world class quality company .
Jakarta:
Gramedia Puataka Utama.
Gaya MLA
Gaspersz,Vincent, .
"Organizational excellence : model strategik menuju world class quality company".
Jakarta:
Gramedia Puataka Utama,
2007.
Text.