Gaya APA

W., T, I, B., Russell, R, S. (2006). Operations management : quality and competitiveness in a global environment (5 th Ed.). New Delhi: Wiley India.

Gaya MLA

W., Taylor, Iii,, Bernard., Russell, Roberta, S.. "Operations management : quality and competitiveness in a global environment". 5 th Ed. New Delhi: Wiley India, 2006. Text.