Gaya APA

Dejanasz, S, C., Dowd, K, O. (2009). Interpersonal skills in organizations (3 th Ed.). New York: McGraw-Hill Irwin.

Gaya MLA

Dejanasz, Suzanne, C.., Dowd, Karen, O.. "Interpersonal skills in organizations". 3 th Ed. New York: McGraw-Hill Irwin, 2009. Text.