Gaya APA

Munro-Faure, L., Munro-Faure, M. (1992). Implementing total quality management . Jakarta: Fakultas konomi niversitas Indonsia.

Gaya MLA

Munro-Faure, Lesley., Munro-Faure, Malcolm. "Implementing total quality management". Jakarta: Fakultas konomi niversitas Indonsia, 1992. Text.