Gaya APA
Munro-Faure, L., Munro-Faure, M. (1992).
Implementing total quality management .
Jakarta:
Fakultas konomi niversitas Indonsia.
Gaya MLA
Munro-Faure, Lesley., Munro-Faure, Malcolm.
"Implementing total quality management".
Jakarta:
Fakultas konomi niversitas Indonsia,
1992.
Text.